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Our Microsoft Dynamics NAV implementation for kiwi glue company Holdfast (now Soudal) has helped them increase efficiency, optimize inventory and purchasing cycles, reduce manual processes and improve cost accuracy.
This project won the Dynamics ERP Solution of the Year Award at the 2011 Microsoft New Zealand Partner Awards.
Holdfast Managing Director Brett Henderson said recently:
“We’ve got the system running like a dream. It has been the absolute key to Holdfast’s success. Without good back-end information systems, nobody can run a good business today, regardless of what industry you’re in.”
Modular, flexible NAV solution for the import and distribution sector
The system Henderson describes is built around the core NAV Advanced Management Edition and extended by custom-built and third party add-ons and modules. Developed initially for Holdfast, it has already proved modular and flexible enough to work for other customers.
We’ve developed and sourced add-ons to extend NAV and meet the specific needs of the import and distribution sector. An EDI server written in .NET with a Theta-developed interface to NAV meets EDI requirements and PDF/E-Mail distribution. Advanced Forecasting & Procurement helps Holdfast manage their stock, while barcode scanning optimizes warehouse handling. Our Consignment Management module handles all aspects of shipping dangerous goods, Advanced Landed Cost accurately calculates unit cost and true margin, and a sales promotion module makes it easier to build loyalty, introduce new products and upsell.
For the first time, Holdfast can generate a full print catalogue of their 2,500 products.
The Holdfast website, developed in ASP .NET, is integrated with NAV, and for the first time ever Holdfast can generate a full print catalogue of their 2,500 products – all from NAV at the push of a button.
An additional component makes Holdfast’s mobile sales force even more productive when they’re on the road. Using a CRM Connector and CWR Mobility Solution, sales reps’ mobile phones connect to Dynamics CRM, Reporting Services and NAV via Web Services.
Efficiency gains across the business
Just one add-on – Advanced Forecasting & Procurement – has allowed Holdfast to reduce their stock holding by a dramatic 30% within 3 months, and bring down an already low rate of lost sales from 3% of total sales to a fraction of a percent.
The EDI server now handles 25% of the orders Holdfast receives without any human intervention – price and item validation is automatic and a validation log points out unexpected discrepancies for further investigation. This saves time-consuming data entry, and eliminates costly returns and credits due to data entry errors.
Our NAV solution is delivering efficiencies across the business. Holdfast’s Managing Director Brett Henderson comments:
“Theta really understood our requirements, and gave us excellent advice. They presented a product with a great track record, extended it to integrate with existing business systems, and implemented it quickly. It all works seamlessly. The system runs our business more efficiently, saving us a lot of money and freeing up my time to focus on growing the business. We wanted the best system supported by the best people, and we have achieved this on both counts.”
Find out more
Our distribution solution is a total solution, but with plenty of flexibility built in. Because it’s modular, add-ons can be included or excluded to create a package that’s tailored to your needs. Four other customers are already using the same award-winning framework.